GetNotify.com is a Free Email Tracking and Email Marketing service. If you find any difficulty in using our service, please read the frequently asked questions below to learn how to use GetNotify.com. If you have any other question which is not listed below, please contact us here.

FAQs

GetNotify Frequently Asked Questions



  • bulb iconWhat is GetNotify?

    GetNotify is a FREE Email Tracking service which notifies you when the Email you send gets read by the recipient.

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  • bulb iconIs GetNotify a free service?

    YES! GetNotify is a FREE Email Tracking service, but we appreciate if you donate some amount to help us pay the running expenses of GetNotify.com. By giving donations, you will be able to get more Email read credits every month.

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  • bulb iconWhat are GetNotify features?

    Following are some GetNotify features, for detailed features, please click here

    • Get read notification everytime your Email gets read by the recipient.
    • Track links in your outgoing Emails. You will get notified which links in your Email gets clicked by the recipient.
    • Track recipients IP address and geographical location like country, city etc.
    • Track recipient's operating system and web browser name.
    • Track exact duration for which your sent Email was read.
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  • bulb iconHow do I send a tracked Email?

    Sending a tracked Email with GetNotify.com is very simple. You can send a tracked Email by using ANY Email program (Outlook, Windows Live Mail, Eudora, Thunderbird etc) or webmail provider (Hotmail, Yahoo, Gmail etc) by just making a slight modification in recipient's Email address. For instance, if you want to send a tracked Email to

    mike@hotmail.com
    Simply add ".getnotify.com" at the end of Email address, so the Email address will look like

    mike@hotmail.com.getnotify.com

    The same process will work for all Email addresses. For example,

    petra@gmail.com will become petra@gmail.com.getnotify.com
    sara@aol.com will become sara@aol.com.getnotify.com

    Please note that your recipient will NOT see .getnotify.com at the end of their Email address. For example, if you send an Email to john@yahoo.com.getnotify.com, John will only see john@yahoo.com in his Email address.

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  • bulb iconHow does GetNotify Email tracking work?

    GetNotify works by adding a small invisible tracking image in your outgoing Emails. When your Email recipient opens your Email, this image gets downloaded from GetNotify server. So GetNotify will know exactly when your sent Email was opened and it notifies you through an Email that your sent Email is read by the recipient.

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  • bulb iconWill my recipient's know that I am sending a tracked Email?

    No! The tracking image inserted by GetNotify is invisible to the recipient. Optionally you can specify your own images to be used as tracking images by going to preferences section after signing in to GetNotify.com.

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  • bulb iconWill my recipients see .getnotify.com at the end of their Email address?

    No! Your recipient will not see .getnotify.com at the end of his/her Email address.

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  • bulb iconCan I send a single Email to multiple recipients?

    YES! But if you want to send a single Email to multiple recipients, just add .getnotify.com at the end of EVERY Email address seperated by commas or semicolon, for example: "sara@aol.com.getnotify.com, john@yahoo.com.getnotify.com" is the correct way to send a single tracked Email to multiple recipients. But you should not send a single Email to "sara@aol.com.getnotify.com, john@yahoo.com", in this example, john@yahoo.com will be able to see that you have sent a tracked Email to sara@aol.com.getnotify.com

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  • bulb iconIf I send Email to multiple recipients, will I be notified who has actually read my Email?

    YES! If you send a single Email to multiple recipients, you will be notified that who has actually opened your Email. For instance, if you send a single Email to Sara and John and if Sara opens your Email, GetNotify will inform you that Sara has opened your Email. Similarly, if John opens your Email, GetNotify will inform you that John has opened your Email

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  • bulb iconHow will you inform me when my sent Email gets read by the recipient?

    We shall send you a notification Email each time and up to the number of times you have selected in your Email tracking preferences. We are also adding SMS message option to GetNotify.com, but currently this feature is not available.

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  • bulb iconDo I need to install any software on my PC to use your service?

    NO! Not at all. You are not require to install any software on your PC to use GetNotify.com.

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  • bulb iconDoes GetNotify work with my Hotmail, Yahoo, Gmail, AOL and other online Email providers?

    YES! GetNotify works with virtually any Webmail service provider and any Email client program available.

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  • bulb iconDo you read my Emails?

    NO! for more information, please read our Priacy policy.

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  • bulb iconIs there any limit on the number of tracked Emails which I can send?

    As a Free user, you will get 5 Email send credits everyday. Each credit can be used to send an email to a single recipient. It means, you can send 5 different Emails to different recipients or you can send a single Email to 5 recipients.

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  • bulb iconWhen will the Email send credits get reset everyday?

    The Email send credits get reset everyday at 00:00:00 UTC

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  • bulb iconWhat is outbox page?

    You can access outbox page by signing in to GetNotify.com. It keeps track of your those outgoing Emails which you want to track using GetNotify.com. It also tells you the status of your email i.e. whether or not your email is delivered to your recipient and whether or not it has been read by the recipient.

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  • bulb iconWhy some of my sent Emails are not tracked?

    If your recipient's Email client program or Email service povider blocks the images from your Email, in this case GetNotify will not work. Usually if you send an Email to a complete stranger, there are chances that the images from your Email are blocked, but if you send an Email to a friend or family member, there is a higher probability that the images from your Emails will not be blocked.

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  • bulb iconWhat is the maximum size of attachments which I can include in my tracked Emails?

    The maximum individual file size should not be greater than 2MB and overall attachments size should not be greater than 10MB. You can increase these limits by giving donations to GetNotify.com.

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  • bulb iconWhy I am unable to send some attachment types such as .exe, .com, .pif, .scr, .vbs, .js etc?

    For security reasons, we do not allow you to send active files such as .ade, .adp, .bat, .chm, .cmd, .com, .cpl, .exe, .hta, .ins, .isp, .js, .jse, .lib, .mde, .msc, .msp, .mst, .pif, .reg, .scr, .sct, .shb, .sys, .vb, .vbe, .vbs, .vxd, .wsc, .wsf, .wsh etc. Please make sure that your attachments do not contain any viruses or trojans, otherwise your GetNotify account will be blocked permanently.

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  • question iconMy Email is shown as delivered in outbox, but it is not been received by the recipient or is marked as Junk/Spam. Why is it so?

    Please note that if you send an improper email to either yourself or to someone else, your email may be marked as SPAM/Junk by the recipient's email server. For better delivery of your emails, please always follow the following guidelines when sending your emails using GetNotify.com.

    1. Always write a proper subject of your email. NEVER write your subject with ALL CAPS and NEVER send your email WITHOUT a Subject. Also please DO NOT write your subject as "Test" or "GetNotify Test". Just write a proper email subject.

    2. Try to start your email with greetings to the the name of recipient.

    3. Always Write at least 3 to 4 lines of proper language in your emails.

    4. Do not send One SIMILAR email to same person again and again in a short duration.

    5. Just see the overall content of your email that it is not looking like an advertisement or SPAM email.

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  • question iconHow can I close my account with GetNotify.com?

    You can close your account by signing in to GetNotify.com and visiting "My Account" page. Please note that your tracked emails, tracking images and any other thing specific to your account will be deleted and will not be recoverable.

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